Contact information

Contact Information

Last updated: August 10, 2026

We’re here to help. If you have any questions about our products, orders, shipping, returns, refunds, or anything else regarding your MUGORA purchase, please feel free to contact us.

Our Business

MUGORA
Operated by FARUKIO LTD

Business Address:
9 Craighall Avenue
Manchester, England
M19 2BR
United Kingdom

Contact Us

Email:
shopify@farukioltd.com

Phone:
+44 1612047622

Customer Support

For questions regarding:

  • Product information
  • Order status
  • Shipping and delivery
  • Returns and refunds
  • Damaged or incorrect items
  • Payment-related questions
  • General enquiries

Please contact us by email or telephone.

When contacting us about an existing order, please include your order number so that we can assist you more quickly.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

We aim to respond to customer enquiries as soon as reasonably possible, usually within 1–2 business days.

Thank you for choosing MUGORA.

MUGORA — Ceramic Cups & Mugs for Everyday Moments.